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Repair, Installation & New Doors - Satisfaction Guaranteed

Privacy Policy

At Easy Garage Door, we’re dedicated to providing Houston garage door services, including superior repair, installation, and high-quality new garage doors & openers for residents.

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Product Policy

Welcome to Easy Garage Door Repair! We are committed to providing top-quality garage door products and services to our customers in Houston, Texas. Our product policy outlines the terms and conditions related to the purchase, installation, and warranty of the products we offer.

1. Product Quality Guarantee

At Easy Garage Door Repair, we take pride in offering only the highest quality products from trusted manufacturers, including LiftMaster and other industry-leading brands. All products we supply and install are rigorously tested to meet or exceed industry standards, ensuring durability, safety, and reliability.

2. Product Availability

Our product offerings are subject to availability. While we strive to keep our inventory updated, certain products may be temporarily out of stock. In such cases, we will provide alternative options or estimated restock dates to ensure your project remains on track.

3. Custom Orders

We offer a variety of customizable garage doors to match your specific needs and preferences. Custom orders are subject to additional lead times and may require a deposit at the time of order placement. Please consult with our sales team for details on custom options and associated timelines.

4. Installation Policy

Professional installation is a key part of our service. Our certified technicians will install your garage door or opener according to manufacturer specifications to ensure optimal performance and safety. We offer a 1-year installation warranty for all products installed by Easy Garage Door Repair.

5. Warranty Information

Most products come with a manufacturer’s warranty, which may vary by product type. We recommend reviewing the specific warranty terms provided by the manufacturer. Additionally, Easy Garage Door Repair offers a 1-year labor warranty on all installations, covering any issues arising from our workmanship.

6. Return and Exchange Policy

We want you to be fully satisfied with your purchase. If you are not happy with your product, you may return or exchange it within 30 days of purchase, provided it is in its original condition and packaging. Custom orders and special-order items are non-refundable and cannot be exchanged.

To initiate a return or exchange, please contact our customer service team to obtain a Return Authorization (RA) number. Returns without an RA number will not be accepted. Please note that return shipping costs are the responsibility of the customer, except in cases where the product is defective or damaged.

7. Defective or Damaged Products

In the unlikely event that a product is defective or damaged upon delivery, please contact us within 48 hours to arrange for a replacement or repair. We will work with you to resolve the issue as quickly as possible.

8. Price Match Guarantee

Easy Garage Door Repair offers a price match guarantee on products identical to those offered by our competitors. To qualify, the product must be new, identical in brand and model, and available for purchase. Price match requests must be made prior to purchase, and we reserve the right to verify competitor pricing.

9. Payment Terms

We accept various payment methods, including credit cards, debit cards, and financing options. Payment is due at the time of service, unless otherwise agreed upon in writing. Custom orders may require a deposit, with the balance due upon completion of installation.

10. Changes to Product Policy

Easy Garage Door Repair reserves the right to modify this product policy at any time. Changes will be posted on our website, and it is the responsibility of the customer to review the policy before making a purchase.

11. Privacy of Contact Information

At Easy Garage Door Repair, we respect your privacy. Any phone numbers provided for SMS communication will be used solely for the purpose of providing updates, service confirmations, and important notifications related to your order. We guarantee that your contact information will not be shared with any third parties or affiliates.

Receiving Text Messages

By providing your phone number to us, you consent to receive text messages (SMS) from our company related to your account, transactions, promotional offers, and other important information. We may use automated technology to send these messages. Message frequency may vary.

Opting Out:
You can opt out of receiving promotional text messages at any time by replying “STOP” to any message you receive from us. Please note that even if you opt out of promotional messages, you may still receive transactional or account-related messages as they are necessary for the service we provide.

Data Usage:
Message and data rates may apply depending on your carrier and plan. We are not responsible for any charges incurred by receiving our text messages.

Security:
While we take reasonable measures to protect the information we collect, please be aware that text messaging is not a secure means of communication. Do not share sensitive information, such as passwords or credit card numbers, via text message.

If you have any questions or concerns about receiving text messages from us, please contact our customer service team.

Contact Us

If you have any questions about our product policy, please contact us at:

Easy Garage Door Repair
Houston, Texas
Phone: 832-570-3845
Email: easy.g.houston@gmail.com
https://www.easygaragedoorrepair.com/contact-us/

Who we are

 Our website address is: https://www.easygaragedoorrepair.com.

Comments

 When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We’re excited to work with you and provide reliable garage door maintenance. You can find ways to cut costs without compromising quality or sacrificing extraordinary craftsmanship. As with anything else, a company needs to put quality and customer service first. Just give us a chance to earn your confidence, and we’ll see that you’re well taken care of. Every one of our clients is invaluable, and it is an honor to serve them. Our professional and enthusiastic staff will gladly assist you in installing a garage door. The perfect garage door for your home can be found by following our Door Replacement Process, which we will walk you through.

We know that quality and timely service are difficult to come by in the garage door repair and installation industry, which is why we strive to be Houston’s first choice. When you choose us as your go-to garage door service, you can rest easy knowing that we’ll give you our all from day one. Our company’s mission from day one has been and always will be to provide unmatched service to every one of our clients. Our services are honest, dependable, and reasonably priced, and we always do our best to ensure your complete satisfaction with the results.