Snapped Cable and Warped Panel on Sienna Ranch Rd.
The morning after a severe Fort Bend County thunderstorm, a homeowner in the Sienna Plantation community called us in a panic. The overnight winds had driven moisture into the bottom panel seam of their 8-year-old double-car door, warping the steel frame enough to snap the left-side lift cable clean off the drum. Both vehicles were sealed inside with a school pickup and a work meeting on the line.
Because a snapped cable throws the entire door off-balance, forcing the opener manually risks permanent track damage. Dispatched immediately from our Craighead Dr. location, our technician Tommy arrived with pre-measured replacement cables, a new bottom bracket, and reinforced bottom weatherstripping to prevent the same storm intrusion from happening again.
Location
Missouri City, TX 77459
Lead Technician
Tommy
Hardware Installed
Lift Cables & Bottom Bracket
Total Repair Time
1 Hour 5 Minutes
Tommy showed up fast, explained exactly what the storm had done, and fixed it without any upselling. He even reinforced the bottom seal so it won't happen again. My kids made it to school on time. Cannot recommend enough.
Verified Missouri City Homeowner