Dead Opener and No Manual Release in Pantego
At 8pm on a Wednesday, a homeowner near Pantego in Arlington called after their garage door opener went completely dark mid-cycle, leaving their work truck sealed inside with a 4am departure the next morning. The wall button was unresponsive, the remote was dead, and the manual release cord had snapped off years earlier and never been replaced.
Lead technician Jonny was dispatched from our Division St. service route and arrived within 45 minutes. He bypassed the failed control board to get the door open manually, then installed a new direct-drive opener with a battery backup unit so the same situation could never repeat itself. By 10pm the truck was out, the new opener was paired to both remotes and the HomeLink in the cab, and the homeowner was packed and ready to roll.
Location
Arlington, TX 76013
Lead Technician
Jonny
Hardware Installed
Direct-Drive Opener & Battery Backup
Total Repair Time
1 Hour 20 Minutes
I had a 4am start the next morning and my truck was completely locked in. Jonny came out the same evening, got the door open, installed a whole new opener, and even synced it to my truck. Saved my entire week.
Verified Arlington Homeowner